BMV Additional Resources to Reduce Wait Time for Licenses and ID Appointments

Virgin Islands Bureau of Motor Vehicles Director Barbara Jackson-McIntosh (File photo)

The Bureau of Motor Vehicles (BMV) will be adding additional resources in the St. Croix and St. Thomas Offices to address the long wait time to receive appointments for driver’s license and identification cards, according to BMV Director Barbara Jackson-McIntosh.

The COVID-19 pandemic and the related social distancing and Stay-at Home order issued earlier this year have caused delays in customers receiving driver’s licensing and identification card services. To address the delay, the bureau is currently adding an additional driver’s license processing workstation and is currently procuring the necessary resources to address the issue.

Customers will be contacted to reschedule their appointment.

The BMV will be serving customers by appointments only. They can make appointments online at or by phone 713-4268 on St. Croix, 774-4268 on St. Thomas or 776-6262 on St. John.

Director McIntosh would also like to remind the public that all driver’s licenses and identification cards that expire as of March 2020, will be extended for a period of six months from the expiration date.

For more information, contact the BMV at 713-4268 on St. Croix, 774-4268 on St. Thomas, and 776-6262 on St. John or via email at