The Virgin Islands Water and Power Authority (Authority) advises the public that the customer service and business offices will operate as follows for May 1-3 due to St. Thomas Carnival:
Wednesday, May 1, 2024
- St. Thomas and St. John offices will close at noon.
- St. Croix office will be open from 7:30 a.m. to 4 p.m.
Thursday, May 2, 2024
- St. Thomas and St. John offices are closed.
- St. Croix will be open from 7:30 a.m. to 4 p.m.
Friday, May 3, 2024 – All offices closed territory-wide.
While the Customer Service offices are closed, the Authority will not be performing disconnects related to unpaid bills from May 1. Disconnections for unpaid bills will resume on Monday, May 6. Customers can continue to make a payment through the following ways:
- Call: 774-3552 or 773-2250 – Select Option 3
- Pay online: Visit www.viwapa.vi and click on the “Pay Your Bill Online” button in the top right corner.
- Make payments at First Bank, Banco Popular or Bank of St. Croix branches.
- Drop box can be used to pay via check or money order at all business locations.
