Don’t give out Water and Power Authority account or financial information in response to automated calls demanding immediate payment on water and electrical accounts. WAPA reports there are increased instances where persons are spoofing the Authority’s switchboard telephone numbers to make it appear as if the call is legitimate and originating at WAPA. The automated bogus caller urges the customer to call a 1-866 number and make immediate account payment or face service disconnection. This is a scam. WAPA reports it does not use an automated telephone system to contact customers regarding account payments, delinquency and or service disconnection. Persons receiving such robocalls should immediately hang up. Customers with questions or concerns should contact WAPA Customer Service at 340-774-3552 or 340-773-2250, select option 5.
Beware Scammers Threatening Virgin Islanders With WAPA Cutoff