Human Services Reminds SNAP Households to Submit Recertification Forms

Supplemental Nutrition Assistance Program

The Virgin Islands Department of Human Services’ Supplemental Nutrition Assistance Program (SNAP) reminds SNAP households that received a ‘Recertification Application Packet’ in the mail this month that the completed packet must be returned as soon as possible or before the date stated on the enclosed Notice of Expiration, to avoid interruption to your SNAP benefits on Oct. 31.

Instructions were included in the packet. Recipients may also contact their case worker either by phone or email with any questions. They can return the packet or contact the SNAP office in their district by the following options:

St. Croix:

  • Drop box located at the Department of Human Services (DHS), Mars Hill office
  • Mail: DHS, Division of Family Assistance, 4102 Mars Hill, Frederiksted, VI 00840-3376
  • Email: certoffice.stx@dhs.vi.gov
  • Fax: 772-9591
  • Phone: 772-7100 (for inquiries)

St. Thomas/Water Island:

  • Drop box located at DHS Hospital Ground office
  • Mail: DHS, Division of Family Assistance, 1303 Hospital Ground, Suite 1, St. Thomas VI 00802-6722
  • Email: certoffice.stt@dhs.vi.gov
  • Fax: 777-5449
  • Phone: 774-0930 or 774-2399 (for inquiries)

St. John:

  • Drop box located at DHS Multi-Purpose Building, Cruz Bay
  • Mail: DHS, Division of Family Assistance, 1303 Hospital Ground, Suite 1, St. Thomas VI 00802-6722
  • Email: certoffice.stt@dhs.vi.gov
  • Fax: 777-5449
  • Phone: 776-6335 or 776-6334 (for inquiries)

For general information, visit the Department of Human Services website at www.dhs.gov.vi or Facebook at https://www.facebook.com/usvidhs.

For more information on COVID-19, the new strain of coronavirus, please visit the USVI Department of Health’s website at www.doh.vi.gov/coronavirus or text COVID19USVI to 888777. #COVID19USVI

The Department of Human Services website is www.dhs.gov.vi for more information.